In the fast-paced agency world, critical client details, scope changes, and upsell opportunities are often lost moments after a call ends. Relying on memory or manual notes is a recipe for miscommunication and missed revenue. This guide cuts through the noise to reveal the definitive list of the best apps for recording meetings, specifically chosen to help your agency enhance accountability, streamline workflows, and unlock the hidden value in every client conversation.

Forgetting a key piece of feedback or a verbal sign-off can strain client relationships and impact project timelines. The right meeting recording software not only captures every word but also provides AI-powered transcripts, summaries, and action items, turning conversations into structured, searchable data. This resource is designed to help your agency stop losing billable insights and start creating a reliable system of record for all client interactions.

We’ve done the heavy lifting to evaluate the top solutions, from all-in-one platforms like Zoom and Microsoft Teams to specialized AI scribes such as Otter.ai and Fireflies.ai. Each review includes a detailed analysis of features, pricing, and practical use cases tailored for agency operations. You'll find direct links and screenshots to help you compare your options and select the best app for recording meetings to fit your agency's specific needs and budget.

1. Scribbl: Best for AI-Powered Workflow Automation for Agencies

Scribbl distinguishes itself as the best app for recording meetings, particularly for agency professionals who juggle multiple clients and projects. Its core strength lies in its seamless, bot-free integration via a Chrome extension for Google Meet, which silently records and transcribes conversations without disrupting the natural flow of a client call. This privacy-first approach ensures that sensitive client discussions remain confidential.

After the call, Scribbl's AI engine gets to work, transforming raw data into actionable intelligence. It automatically generates concise summaries, identifies key topics, and extracts action items, saving account managers and project leads hours of manual review. For agencies, the ability to automatically organize meetings by client and surface insights like upsell opportunities or scope creep is a significant competitive advantage.

Key Features for Agencies

• Bot-Free Recording: Captures high-quality video and transcripts automatically using a Chrome extension, ensuring a professional and unintrusive meeting experience for clients.
• Intelligent Summaries: Leverages advanced AI to distill long meetings into digestible summaries, clear topic breakdowns, and actionable task lists, streamlining post-meeting workflows.
• CRM & PM Integration: Connects directly with essential agency tools like HubSpot, Salesforce, Asana, and Monday.com to automate follow-up emails, task creation, and proposal drafting.
• Client-Centric Organization: Automatically categorizes all meeting data by client, creating a centralized, searchable repository of every interaction and decision.

Pricing & Platform Details

Scribbl offers a robust free forever plan that includes 15 Google Meet transcriptions per month without requiring a credit card, making it accessible for freelancers and small agency teams. For growing agencies, paid plans unlock unlimited meetings and advanced team features.

• Best For: Digital, creative, software development, and PR agencies; sales and project managers.
• Pros: Seamless bot-free operation, powerful AI-driven insights, deep integrations with agency software, and a generous free tier.
• Cons: Currently limited to Google Meet (Zoom and Teams coming soon) and requires the use of the Chrome browser.

Website: https://www.scribbl.co

2. Zoom: Best for Ubiquitous and Simple Client Calls

Zoom is often the default choice for agencies because it's a single, integrated platform for both hosting and recording meetings. Its ubiquity means clients are already familiar with the interface, eliminating friction when joining important calls. This makes it an excellent app for recording meetings where simplicity and reliability are paramount. The platform offers both local and cloud recording, giving agencies control over where sensitive client data is stored.

For project managers and sales reps, the ability to automatically record calls ensures no detail from a client brief or negotiation is missed. While the free plan allows local recording on desktops, paid plans are essential for cloud storage and advanced admin controls, which are critical for compliance and managing recordings across agency teams.

Key Considerations for Agencies

The main limitation is cost, as cloud storage can become expensive with high-volume recording. However, its robust features and seamless user experience make it a foundational tool for agency operations. You can also explore options to enhance your Zoom recordings with transcription to create searchable records of every client interaction.

Website: https://zoom.us

3. Microsoft Teams: Best for Agencies Needing Enterprise-Grade Governance

For agencies deeply embedded in the Microsoft 365 ecosystem, Microsoft Teams is the definitive app for recording meetings with unparalleled security and governance. Its primary advantage is native integration, automatically saving all recordings to OneDrive and SharePoint. This ensures that sensitive client discussions and internal strategy sessions are managed under the organization's existing data retention and compliance policies from the moment they are created.

This structure is ideal for account managers and project leads who need to maintain strict version control and access permissions for project-related recordings. Unlike other platforms, Teams links recording access directly to organizational identity, simplifying security management. While this offers robust control, it means advanced features like applying sensitivity labels require a Teams Premium license, and sharing with external clients requires explicit, deliberate action.

Key Considerations for Agencies

The main limitation is that its best governance features are locked behind the Teams Premium subscription. However, for agencies that prioritize compliance and centralized data management, its seamless integration is unmatched. You can learn more about the specifics of recording a Teams meeting to streamline your agency's workflow.

Website: https://www.microsoft.com/microsoft-teams

4. Google Meet: Best for Agencies Built on Google Workspace

For agencies deeply embedded in the Google Workspace ecosystem, Google Meet is the most seamless app for recording meetings. Its native integration means recordings are automatically saved to Google Drive, and a link is shared with the meeting organizer, simplifying the entire archival and distribution process. This tight integration makes it a top choice for agency teams that rely on Docs, Sheets, and Calendar for daily operations.

Project managers can leverage the auto-record option for recurring client check-ins, ensuring a complete record without manual intervention. The recording is then instantly available in a shared Drive folder, making it easy for account managers to review client feedback or for developers to reference technical requirements discussed during a call.

Key Considerations for Agencies

The primary drawback is that recording isn't available on all Google Workspace editions, requiring a subscription to a business-tier plan or a Google One 2TB+ plan. Despite this limitation, its frictionless workflow within Workspace is a major advantage for any agency using the suite. For more detailed instructions, you can learn how to record Google Meet sessions to maximize its utility for your team.

Website: https://workspace.google.com/products/meet

5. Otter.ai: Best for Real-Time Transcription and Actionable Notes

Otter.ai is not just an app for recording meetings; it's an AI-powered assistant that joins your calls, transcribes them in real-time, and generates summaries. For agencies juggling multiple projects, it transforms conversations from Zoom, Teams, and Google Meet into searchable, actionable assets. Its ability to automatically identify speakers and extract action items saves countless hours on manual note-taking and post-meeting follow-ups.

The platform’s strength lies in its seamless calendar integration. Once connected, the Otter Assistant can auto-join scheduled meetings, ensuring no critical client feedback or internal brainstorm is ever lost. The transparent pricing and a robust free tier make it accessible for freelancers and small agencies, while paid plans unlock team features and enhanced security.

Key Considerations for Agencies

The primary limitation of the free tier is its cap on recording duration and the number of audio imports. For agencies with heavy meeting schedules or a need for advanced admin controls and team analytics, upgrading to a Business plan is a necessary investment.

Website: https://otter.ai

6. Fireflies.ai: Best for Building a Searchable Knowledge Base

Fireflies.ai is more than just a meeting recorder; it's an AI-powered conversation intelligence platform designed to help agencies capture, transcribe, and analyze every client interaction. It automatically joins your calls on platforms like Zoom, Google Meet, and Teams, acting as a dedicated notetaker. This makes it an ideal app for recording meetings where the goal is to extract actionable insights and maintain a searchable knowledge base.

For agencies, Fireflies.ai streamlines post-meeting workflows by creating searchable transcripts and summaries that can be pushed directly into a CRM or project management tool. Its conversation intelligence features allow managers to track key topics, identify client sentiment, and ensure project requirements are captured accurately across all account teams.

Key Considerations for Agencies

The primary limitation is that some advanced AI features, like custom topic trackers, consume credits on paid plans, which requires usage monitoring. However, its competitive pricing for unlimited transcription and powerful analytics make it a scalable solution for agencies looking to turn client conversations into data.

Website: https://fireflies.ai

7. Fathom: Best for Individual Agency Staff on a Budget

Fathom has quickly become a standout app for recording meetings, especially for individuals and small teams within agencies looking for powerful AI features without an immediate cost commitment. Its generous "free forever" plan offers unlimited recordings and transcriptions, a rare find in the market. This allows account managers and sales reps to capture every client interaction and generate accurate records without impacting the agency's budget.

The platform shines with its real-time highlight creation, allowing users to tag important moments during a call that are later compiled into a shareable summary. While the free tier provides incredible value for core recording, upgrading to a paid plan unlocks advanced AI summary templates and CRM integrations, which are essential for streamlining workflows and ensuring client data is synced accurately across agency systems.

Key Considerations for Agencies

Fathom's primary limitation is that its most valuable team-based and automation features, like centralized billing and advanced CRM sync, are reserved for paid subscriptions. However, its unbeatable free offering makes it the best app for recording meetings when individual agency members need a robust, AI-powered tool to start with.

Website: https://fathom.video

8. tl;dv: Best for Agency Sales Training and User Research

tl;dv positions itself as a powerful AI notetaker that enhances, rather than just stores, your meeting recordings. For agencies focused on sales and user research, it’s a standout app for recording meetings because it automatically generates summaries, highlights, and actionable insights. By integrating with Zoom, Google Meet, and MS Teams, it provides a centralized hub for all client-facing conversations, turning them into searchable, shareable assets.

Its generous free plan, offering unlimited recordings and transcripts, makes it highly accessible for agencies of any size. Paid tiers unlock CRM automation and sales coaching features, allowing managers to create playbooks from successful calls and provide targeted feedback. This transforms routine recordings into a strategic tool for training and process improvement.

Key Considerations for Agencies

The primary limitation is that its most valuable coaching and analytics features are reserved for paid plans. However, its strong free offering and focus on making recordings actionable give tl;dv a unique edge for data-driven agencies.

Website: https://tldv.io

9. Sembly AI: Best for Generating Structured Meeting Outputs

Sembly AI goes beyond simple recording by acting as an intelligent meeting assistant, making it a powerful app for recording meetings where the primary goal is to generate structured outputs. For agencies, this means automatically transforming client discovery calls and internal stand-ups into AI-generated minutes, task lists, and even risk assessments. This automates a significant portion of post-meeting administrative work, freeing up project managers and account leads to focus on strategy.

Its strength lies in its ability to parse conversations and identify key action items, which can be directly integrated into project management workflows. The "Semblian" AI feature provides deep analytics across multiple meetings, offering teams a high-level view of project health and team collaboration patterns. This is invaluable for agency operations managers looking to optimize internal processes.

Key Considerations for Agencies

The main limitation is that video recording and generous upload allowances are reserved for higher-tier plans. However, its clear and affordable pricing for individuals and teams makes it an accessible entry point for agencies seeking to leverage AI for more productive meeting follow-ups and enhanced project tracking.

Website: https://www.sembly.ai

10. Avoma: Best for Scaling Agency Sales and Account Teams

Avoma positions itself as an all-in-one AI meeting assistant, making it a powerful app for recording meetings specifically for sales and customer-facing teams within an agency. It goes beyond simple recording by providing conversation and revenue intelligence, automatically generating notes, and updating your CRM. This focus on sales workflows helps agencies streamline post-call administrative tasks and extract actionable insights from every client interaction.

For growing agencies, Avoma’s modular pricing is a key differentiator. It allows you to assign paid recorder seats to active sales reps while providing free, view-only access to managers or other stakeholders. This structure provides cost control as you scale your team, ensuring everyone who needs access to recordings and insights can get it without ballooning software expenses.

Key Considerations for Agencies

The primary drawback is its complexity; the add-on structure and pricing can be confusing to navigate. However, for agencies focused on optimizing their sales process and leveraging AI for client management, Avoma offers a highly specialized and scalable solution.

Website: https://www.avoma.com

11. G2: Best Platform for Verifying Agency Software Choices

Before committing to a new tool, agencies need to validate their shortlist. G2 serves as a comprehensive research platform, aggregating user reviews and market data for categories like "Meeting Assistant" and "Transcription." Instead of being a single app for recording meetings, it’s a crucial resource for comparing solutions based on real-world feedback from peers, which is invaluable for making an informed investment.

For an agency's operations lead or tech evaluator, G2’s filterable grids are a significant time-saver. You can quickly compare pricing snapshots, feature sets, and implementation details side-by-side. The platform’s strength lies in its user-generated pros and cons, which often highlight limitations or standout features that aren't obvious from a vendor's marketing materials.

Key Considerations for Agencies

The main drawback is that some vendor pricing is not listed, requiring direct contact for a quote. Sponsored placements can also affect visibility, so it's wise to sort by user ratings. However, for validating a purchasing decision with unbiased user sentiment, G2 is an essential stop in the selection process.

Website: https://www.g2.com/categories/transcription

12. Capterra: Best Platform for Discovering Niche Agency Tools

Instead of being a single app, Capterra is a comprehensive software directory that agencies can use to find the perfect tool for their specific needs. It's an essential research platform for discovering and comparing different apps for recording meetings, especially when standard options don't fit a unique workflow. The platform offers detailed category pages for transcription and meeting software, allowing agencies to filter by features, pricing models, and user ratings.

For agencies needing to vet multiple options, Capterra streamlines the comparison process. You can quickly see user-generated pros and cons, which often reveal real-world limitations that aren't mentioned in marketing copy. This is invaluable when trying to find a tool that integrates with existing project management software or meets specific client compliance standards.

Key Considerations for Agencies

The main benefit is the ability to discover lesser-known but highly effective tools that might be a better fit than mainstream solutions. However, it's crucial to remember some listings are sponsored, so agencies should cross-reference information and treat Capterra as a starting point for deeper research, not the final word.

Website: https://www.capterra.com/transcription-software/

Feature Comparison of the Top Meeting Recording Apps for Agencies

How to Choose the Right Meeting Recorder for Your Agency

Navigating the crowded market for the best app for recording meetings can feel overwhelming, but the right choice boils down to a single, critical question: What specific agency challenge are you trying to solve? We've explored a wide spectrum of tools, from the built-in recording functions of platforms like Zoom and Microsoft Teams to sophisticated AI-powered meeting assistants such as Scribbl, Fireflies.ai, and Avoma. Each serves a distinct purpose in an agency’s tech stack.

While platforms like Google Meet and Zoom are excellent for the simple act of capturing a conversation, they often create more work post-call for agency staff. The raw recording becomes just another file to sift through. This is where dedicated AI assistants demonstrate their true value for agencies. They don't just record; they analyze, summarize, and integrate meeting intelligence directly into your existing workflows, turning conversations into actionable data.

From Raw Recordings to Actionable Agency Insights

The core takeaway is this: selecting a tool is a strategic decision that directly impacts your agency's efficiency and profitability. Your choice should align with your most pressing operational needs.

• For Client-Facing Teams (Account & Sales): The primary goal is capturing client needs accurately and ensuring seamless follow-up. Tools like Scribbl or Fathom excel here, offering automated summaries, action item tracking, and CRM integration that ensures no client request or sales opportunity is missed.
• For Internal Project Management: If your main struggle is keeping internal projects on track and aligned, a tool like tl;dv or Otter.ai can be invaluable. Their ability to create timestamps, share specific clips, and document decisions helps eliminate miscommunication between creative, development, and management teams.
• For Enterprise-Level Agency Operations: Larger agencies needing deep analytics and coaching capabilities should look towards platforms like Avoma. These tools provide insights into team performance, helping to standardize sales processes and improve client communication at scale.

Implementing Your Agency's New Meeting Workflow

Once you've shortlisted potential candidates, the implementation process is key to successful adoption. Don't just subscribe and hope for the best. Instead, map out a clear plan. Start by identifying a specific use case, such as client onboarding calls or internal project kick-offs. Run a pilot program with a small, dedicated team to test the tool's effectiveness in solving that specific pain point.

Gather feedback on how the tool integrates with your agency’s CRM (like HubSpot or Salesforce) and project management software (like Asana or Jira). A seamless integration is non-negotiable; it prevents the tool from becoming yet another siloed piece of software. Ultimately, the best app for recording meetings for your agency is the one that your team will actually use because it demonstrably makes their jobs easier and their client interactions more effective. It transforms meeting data from a passive archive into an active asset that fuels your agency's growth.

Ready to stop losing valuable insights in hour-long recordings? Scribbl is purpose-built for agencies, turning your client conversations into automated summaries, action items, and CRM-ready notes. Discover how the right tool can enhance client relationships and streamline your projects by trying Scribbl today.